Savannakhet – Hotel Services, 2 Year Course, Intermediate Level (12+2)- Details

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:

• Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
• Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
• Build students’ interpersonal skills, morals, and work ethic

Enrollment Conditions:

• Completion of Upper Secondary School or Equivalent

Related Subjects:

1. Politics
2. Lao Culture
3. English Communication
4. Business Tools and Processes 
5. Working with Colleagues and Customers
6. Entrepreneurship for the Tourism and Services Industry
7. Using Communication Equipment for Tourism and Tourism Services
8. Safety and Security in the Workplace
9. Workplace Hygiene & Cleanliness
10. English for Hospitality and Tourism
11. Effective Customer Service

12. Knowledge Development in Tourism and Services Industry

13. Knowledge Development in Hotel Operations
14. Laundry Operations Management
15. Front Desk Reception Service
16. Cleaning Services
17. Planning International Conference and Activities (MICE)
18. Room Service
19. 16-Week Internship

Policies:

Students are entitled to:

• a stipend from the government

Facilities:

• Study rooms and labs 
• Female and male dormitories 
• Free Transportation to/from school

Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

• fulfill duties in Hotel Operations
• control laundry operations
• serve in a hotel’s front desk 
• provide cleaning services
• respond to queries and requests in the room department
• work in hotels
•  

How to Apply:

• Step 1: Purchase and complete the application form
• Step 2: Submit the documents to the school for consideration
• Step 3: If the documents are complete, take the interview
• Step 4: Wait for the results of the interview and enroll

Supporting Documents for Application:

1. Copy of Upper Secondary School Certificate or Equivalent
2. Copy of Upper Secondary School Tracking Journal (Original and a colour copy)

3. Copy of Student Record (Original and a colour copy) 

4. Copy of Family Book (Original and a colour copy)
5. Twelve 3×4 Passport Photos (taken within 3 months)