Saravan -Hotel Services, 2 Year Course, Intermediate Level (12+2)- Details

About This Course:

• The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:

• Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
• Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
• Build students’ interpersonal skills, morals, and work ethic

Enrollment Conditions:

• Completion of Upper Secondary School or Equivalent

Related Subjects:

1. Basic Subjects:

• Politics
• Lao Culture
• English Communication
• Business Tools and Processes 
• Working with Colleagues and Customers

2. General Subjects

• English for Hospitality and Tourism 
• Entrepreneurship for the Tourism and Services Industry
•  Using Communication Equipment for Tourism and Tourism Services
• Safety and Security in the Workplace
• Workplace Hygiene & Cleanliness
• Effective Customer Service

• Knowledge Development in Tourism and Services Industry

3. Main Subjects:

• Hospitality Knowledge Development 
• Laundry Operations Management
• Front Desk Reception 
• Cleaning Service
• Planning International Conference and Activities

Policies:

• Students of this course will not need to pay tuition fees

• Study documents are provided

• Students will not need to pay for practical learning equipment or materials

Facilities:

• Study rooms, computer labs, kitchen, dining room 
• Dormitories for Students 
• Reception training lab, front desk training lab, laundry room, meeting room, and hotel simulation equipment

Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

• work in hotel operations
• control laundry operations
• work in front desk reception
• provide cleaning services
• respond to queries and requests in the room department
• work in hotels
•  

How to Apply:

• Step 1: Contact the school during office hours to acquire the application form
• Step 2: Complete the form according to the instructions and submit along with supporting documents
• Step 3: Attend the interview
• Step 4: Selection announcement

Supporting Documents for Application:

1. Application Form

2. Copy of Student Curriculum Vitae

3. Copy of Upper Secondary School Certificate or Equivalent

4. Copy of Academic Transcript

5. Copy of Address Verification Certificate and Family Book

6. Six 3×4 Passport Photos (taken within 3 months)