Luang Prabang Province – Hotel Services, 2 Year Course, Intermediate Level (12+2) – Details

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:

• Provide students with knowledge and skills in tourism and hotel management in line with the Lao PDR and international standards
• Encourage students to be creative, to be able solve problems and to perform professional tasks at the level they have completed
• Build students’ interpersonal skills, morals, and work ethic

Enrollment Conditions:

• Completion of Upper Secondary School or Equivalent

Related Subjects:

1. Politics
2. Lao Culture
3. English Communication
4. Business Tools and Processes 
5. Working with Colleagues and Customers
6. English for Hospitality and Tourism 
7. Entrepreneurship for the Tourism and Services Industry 
8. Using Communication Equipment for Tourism and Tourism Services
9. Safety and Security in the Workplace
10. Workplace Hygiene & Cleanliness
11. Effective Customer Service

12. Knowledge Development in Tourism and Services Industry

13. Hospitality Knowledge Development 
14. Laundry Operations 
15. Front Desk Reception Service
16. Cleaning Service
17. Planning International Conference and Activities
18. Room Service

Policies:

• Students that pass the exam will receive a stipend
• Students are entitled to health and bereavement benefits

Facilities:

• Classrooms
• Demonstration rooms
• Female and male dormitories

Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

• deepen their knowledge of hotel operations
• perform laundry and front desk reception operations
• plan conferences, international conferences and other activities, engage in tour guiding, activity planning and cleaning services, guest room services
• work in a hotel
•  

How to Apply:

• Step 1: Purchase and complete application form
• Step 2: Submit documents
• Step 3: Undergo the Interview
• Step 4: If you pass the interview, register to attend classes

Supporting Documents for Application:

1. Copy of Upper Secondary School Certificate or Equivalent

2. Copy of Family Book or ID Card

3. Copy of Student Curriculum Vitae

4. Two 3×4 Passport Photos (taken within 3 months)