Xiengkhuang – Hotel Services, 2 Year Course, Intermediate Level (12+2) – Details

Hotel Services
2 Year Course, Intermediate Level (12+2)

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:
  • Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
  • Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
  • Build students’ interpersonal skills, morals, and work ethic
Enrollment Conditions:
  • Completion of Upper Secondary School or Equivalent
Related Subjects:
  1. Politics
  2. Lao Culture
  3. English Communication
  4. Business Tools and Processes 
  5. Working with Colleagues and Customers
  6. English for Hospitality and Tourism 
  7. Entrepreneurship for the Tourism and Services Industry 
  8. Using Communication Equipment for Tourism and Tourism Services
  9. Safety and Security in the Workplace
  10. Workplace Hygiene & Cleanliness
  11. Effective Customer Service
  12. Knowledge Development in Tourism and Services Industry

  13. Knowledge Development in Hotel Operations
  14. Laundry Operations Management
  15. Front Desk Reception 
  16. Cleaning Service
  17. Planning International Conference and Activities (MICE)
  18. Room Service
Policies:
  • Students who present a certification from their village stating that they come from an impoverished family will be exempt from the registration fee
  • Students that perform extra duties such as security work for the school will be exempt from tuition fees
  • Students who are injured or require surgeries will be entitled to receive other welfare benefits.
Facilities:
  • Female and male dormitories
  • Demonstration room
  • Spacious parking area
  • Electricity and water available
Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

  • develop and deepen their knowledge of hotel operations, laundry operations, front desk reception, conference planning, tour guide service, international conference planning, activity planning, cleaning service, and guest room service
  • work in hotels
  • give appropriate advice regarding tourism
  •  
How to Apply:
  • Step 1: Purchase and fill in application form.
  • Step 2: Bring documents to the school to verify the accuracy and completeness of the information.
  • Step 3: If the documents are complete, they will be interviewed by way of an entrance exam or selection by writing, interview and proficiency test will be by a committee that has been formally appointed.
Supporting Documents for Application:
  1. Copy of Upper Secondary School Certificate or Equivalent
  2. Letter from State Organisation (civil servants)
  3. Copy of Transcript
  4. Copy of Curriculum Vitae (civil servants)
  5. Copy of Curriculum Vitae (students)
  6. Copy of Address Verification Certificate
  7. Copy of Health Certificate (students)
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