Phongsaly – Hotel Services, 2 Year Course, Intermediate Level (12+2) – Details

Hotel Services
2 Year Course, Intermediate Level (12+2)

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:
  • Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
  • Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
  • Build students’ interpersonal skills, morals, and work ethic
Enrollment Conditions:
  • Completion of Upper Secondary School or Equivalent
Related Subjects:
  1. Politics
  2. Lao Culture
  3. English Communication
  4. Business Tools and Processes 
  5. Working with Colleagues and Customers
  6. English for Hospitality and Tourism
  7. Entrepreneurship for the Tourism and Services Industry
  8. Using Communication Equipment for Tourism and Tourism Services
  9. Safety and Security in the Workplace
  10. Workplace Hygiene & Cleanliness
  11. Effective Customer Service
  12. Knowledge Development in Tourism and Services Industry

  13. Hospitality Knowledge Development 
  14. Laundry Operations Management
  15. Front Desk Reception Service
  16. Cleaning Service
  17. Planning International Conference and Activities
  18. Room Service
  19. 16-Week Internship
Policies:
  • Students will receive a stipend every month

  • Welfare funds are available in the event of student injuries

Facilities:
  • Female and male dormitories
  • Common kitchen area, library, and sports field
Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

  • work in hotel operations
  • control laundry operations 
  • work at a hotel front desk
  • provide cleaning services
  • respond to requests in a hotel’s room department 
  • work in hotels
  •  
How to Apply:
  • Step 1: Contact the school’s office to purchase the interview form and complete the interview form
  • Step 2: Submit the form and take the interview
  • Step 3: Enroll
Supporting Documents for Application:
  1. Copy of Upper Secondary School Certificate or Equivalent
  2. Copy of Health Certificate
  3. Copy of Address Verification Certificate
  4. Copy of Criminal Record (issued within 3 months)
  5. Four 3×4 Passport Photos (taken within 3 months) 
  6. Permission from relevant authority (for civil servants)
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