Pakpasak – Hotel Operations, 2 Year Course, Intermediate Level (12+2) – Details

Hotel Operations
2 Year Course, Intermediate Level (12+2)

About This Course:

Hotel Operations teaches students about the dynamics of the hotel business: how the various departments in the hotel interact to ensure that all aspects of Hotel operations are running smoothly and efficiently. The hospitality service industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the industry towards global standards.

Objectives:
  • Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
  • Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
  • Build students’ interpersonal skills, morals, and work ethic
Enrollment Conditions:
  • Completion of Upper Secondary School or Equivalent
Related Subjects:
  1. Politics
  2. Lao Culture
  3. English Communication
  4. Understanding Tools and Processes
  5. Working with Colleagues and Customers
  6. English for Hospitality and Tourism 
  7. Knowledge Development in Hotel Operations
  8. Entrepreneurship for the Tourism and Services Industry 
  9. Using Communication Equipment for Tourism and Tourism Services
  10. Safety and Security in the Workplace
  11. Effective Customer Service
  12. Knowledge Development in Tourism and Services Industry
  13. Laundry Operations Management
  14. Front Desk Reception 
  15. Cleaning Services
  16. Planning International Conference and Activities
  17. Room Service
Facilities:
  • Female and male dormitories
  • Fully equipped classrooms and demonstration rooms for practical use
Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

  • develop deeper knowledge in hotel operations
  • conduct laundry operations
  • provide front desk service
  • plan and organise international conferences catering event and other activities
  • work in a hotel
  • provide tourism service
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How to Apply:
  • Step 1: Purchase interview or examination application form
  • Step 2: Fill out the interview or examination application form
  • Step 3: Submit the interview or examination application form
  • Step 4: Follow up on the interview or examination
Supporting Documents for Application:
  1. Copy of Upper Secondary Certificate or Equivalent
  2. Two 2×3 Passport Photos (taken within the past 3 months)
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