Oudomxay – Hotel Services, 2 Year Course, Intermediate Level (12+2) – Details

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:

• Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
• Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
• Build students’ interpersonal skills, morals, and work ethic

Enrollment Conditions:

• Completion of Upper Secondary School or Equivalent

Related Subjects:

1. English for Hospitality and Tourism 
2. Entrepreneurship for the Tourism and Services Industry 
3. Using Communication Equipment for Tourism and Tourism Services
4. Safety and Security in the Workplace
5. Workplace Hygiene & Cleanliness
6. Effective Customer Service

7. Knowledge Development in Tourism and Services Industry

8. Politics
9. Lao Culture
10. English Communication
11. Business Tools and Processes 
12. Working with Colleagues and Customers
13. Hospitality Knowledge Development 
14. Laundry Operations 
15. Front Desk Reception Service
16. Cleaning Service
17. Planning International Conference and Activities (MICE)
18. Room Service
19. 640-hour Internship

Policies:

• Students will receive a government-issued stipend

Facilities:

• Female and male dormitories
• Sports areas
• Library
• Computer room
• Welfare benefits and policies

Acquired Knowledge and Skills

On completion of the course, students will have learned how to:

• develop and deepen their knowledge of hotel operations
• perform laundry operations
• perform front desk reception operations
• plan conferences and other MICE activities
• work in hotels
•  

How to Apply:

• Step 1: Fill in applicant information
• Step 2: Choose the preferred course
• Step 3: Print the application form
• Step 4: Submit application form
• Step 5: Interview

Supporting Documents for Application:

1. Copy of Upper Secondary School Certificate or Equivalent

2. Copy of Student Curriculum Vitae

3. Examination Admission Slip
4. Three 3×4 Passport Photos (taken within 3 months) 
5. Copy of Family Book
6. Authorisation letter with official red stamp from relevant authority (for civil servants)
7. Certificate of Transfer (from mass organisation)