Luang Prabang Province – Hotel Services, 3 Year Course, Intermediate Level (9+3) – Details

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:

• Provide students with knowledge and skills in tourism and hotel management in line with the Lao PDR and international standards
• Encourage students to be creative, to be able solve problems and to perform professional tasks at the level they have completed
• Build students’ interpersonal skills, morals, and work ethic

Enrollment Conditions:

• Completion of Lower Secondary School or Equivalent

Related Subjects:

1. Politics
2. Lao Studies 
3. English Communication
4. Workplace Cleanliness & Safety
5. Working with Colleagues and Customers
6. Using Technology for Business
7. Using Communication Tools 

8. Knowledge Development in Tourism and Services Industry

9. English for Room Attendants
10. Room Attendant Services 
11. Laundry Operations 
12. Effective Customer Service
13. English for Front Desk Reception
14. Front Desk Reception 

15. Business Knowledge Development 

16. English for Room Reservation
17. Room Reservation
18. Room Service Provision 

19. Conference, International Conference, Activities, and Exhibition Services (MICE)

Policies:

• Students that pass the exam will receive a stipend
• Students are entitled to health and bereavement benefits

Facilities:

• Classrooms
• Demonstration rooms
• Female and male dormitories

Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

• deepen their knowledge of hotel operations
• perform laundry and front desk reception operations
• plan conferences, international conferences and other activities, engage in tour guiding, activity planning and cleaning services, guest room services
• work in a hotel
•  

How to Apply:

• Step 1: Purchase and complete application form
• Step 2: Submit documents
• Step 3: Undergo the Interview
• Step 4: If you pass the interview, register to attend classes

Supporting Documents for Application:

1. Copy of Lower Secondary School Certificate or Equivalent

2. Copy of Family Book or ID Card

3. Copy of Student Curriculum Vitae

4. Two 3×4 Passport Photos (taken within 3 months)