Champasak – Hotel Services, 2 Year Course, Intermediate Level (12+2)-Details

Hotel Services
2 Year Course, Intermediate Level (12+2)

About This Course:

The Hotel Services course focuses on the dynamics and interaction between different hotel functions working to ensure that all aspects of the hotel runs smoothly and efficiently. Students of this tourism course will have the opportunity to learn about the travel behaviours of individual and group tourists, analyse them, and apply what they have learned in a professional setting. The hotel and tourism industry is important to the socio-economic development of the country and skilled talent is needed to deliver professional services and to elevate the local industry towards global standards.

Objectives:
  • Provide students with knowledge, skills and experience in line with professional standards in order to carry out professional work effectively to suit the needs of the labour market
  • Provide students with encouragement to be creative, solve problems, and able to perform professional tasks at the level they have completed
  • Build students’ interpersonal skills, morals, and work ethic
Enrollment Conditions:
  • Completion of Upper Secondary School or Equivalent
Related Subjects:
  1. Politics
  2. Lao Culture
  3. English Communication
  4. Business Tools and Processes
  5. Working with Colleagues and Customers
  6. English for Hospitality and Tourism 
  7. Using Communication Equipment for Tourism and Tourism Services
  8. Effective Customer Service
  9. Knowledge Development in Tourism and Services Industry

  10. Safety and Security in the Workplace
  11. Workplace Hygiene & Cleanliness
  12. Knowledge Development in Hotel Operations
  13. Front Desk Reception Service
  14. Cleaning Service
  15. Entrepreneurship for the Tourism and Services Industry 
  16. Laundry Operations Management
  17. Planning International Conference and Activities (MICE)
  18. Room Service
Policies:
  • Dormitories for students from remote areas or impoverished families 
  • Scholarships provided by the government
  • Welfare funds for students that are injured or have to stay in the hospital
Facilities:
  • Internet for students for study and information access
  • Study rooms for learning and teaching purposes
  • Fully equipped kitchen,  food and beverage facilities, and hotel facilities  for student practice
Acquired Knowledge and Skills:

On completion of the course, students will have learned how to:

  • work in hotel operations
  • implement laundry procedures 
  • serve at a front desk
  • plan MICE events
  • provide cleaning services
  • respond to queries and requests in  the room department
  • work in hotels or be a tour Guide
  •  
How to Apply:
  • Step 1: Purchase the application form from the registration counter
  • Step 2: Submit the written application form to apply for the test and interview to the committee responsible, then the committee will issue an examination admission card interview by your chosen field of study
  • Step 3: Conduct examinations or interviews in the fields of study in accordance with the regulations of the University
Supporting Documents for Application:
  1. Copy of Upper Secondary School Certificate or Equivalent
  2. Copy of Intermediate Course Certificate
  3. Copy of Student Curriculum Vitae
  4. Copy of Address Verification Certificate
  5. Copy of Health Certificate
  6. Six 3×4 Passport Photos (taken within 3 months) 
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